Privacy Policy

Privacy Commitment

Privacy is extremely important to Eviox Energy. We comply with the Federal Privacy Act 1988 and the Australian Privacy Principles (APPs), and this Privacy Policy applies to all personal information we collect, use, or disclose — including information relating to our customers, employees, and contractors.

How and Why We Collect Personal Information

Eviox Energy collects personal information to deliver our products and services, including the sale of home EV chargers, installation services, and ongoing support.

With your consent, we may also use your personal information for related purposes, such as providing updates about new products, installation options, service improvements, or promotional offers.

How We Use and Disclose Personal Information

Eviox Energy does not use or disclose personal information for purposes unrelated to the services we provide, unless you would reasonably expect such use or you have given explicit consent.

We have a strict duty to maintain the confidentiality of our clients’ information. Personal information will only be disclosed where:

• You have provided consent, or
• Disclosure is required or authorised by law.

Where necessary, client information may be shared with approved third‑party providers — such as certified installers, logistics partners, or payment processors — who are also required to comply with the Australian Privacy Principles and maintain strict confidentiality.

Security of Your Personal Information

We take reasonable steps to safeguard the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure. Our security measures include secure data storage, restricted access, and regular reviews of our privacy and security practices.

Contact Us

If you want to gain access to your personal information, correct or update your personal details, register a complaint about a breach of your privacy, or you have any other query relating to our privacy policy, please contact us.